Refund

Refund Policy

For gcioutdoor customers, the sections below set out returns, exchanges, and refunds. This page applies specifically to campchairs.shop.

Our approach at gcioutdoor to eligibility
Customers using campchairs.shop can rely on the following gcioutdoor guidance about eligibility. Customers receive a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

gcioutdoor: starting a request
For purchases made through campchairs.shop, gcioutdoor applies the following guidance on starting a request. To start a return or exchange, contact us at Support@campchairs.shop before sending the item. Once the request is approved, gcioutdoor will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

condition of returns at gcioutdoor
gcioutdoor publishes this condition of returns guidance for customers using campchairs.shop. Return the item securely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

gcioutdoor: exceptions
For purchases made through campchairs.shop, gcioutdoor applies the following guidance on exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

What gcioutdoor customers should know about refund timing
For gcioutdoor customers at campchairs.shop, this section explains refund timing. When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

How gcioutdoor handles support
For purchases made through campchairs.shop, gcioutdoor applies the following guidance on support. For return or exchange assistance, contact Support@campchairs.shop or 701-547-5761.

How gcioutdoor handles order problems
For purchases made through campchairs.shop, gcioutdoor applies the following guidance on order problems. If your delivery is damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Merchant Information
Business name: gcioutdoor
Brand name: gcioutdoor
Email: Support@campchairs.shop
Phone: 701-547-5761
Physical address: 4404 Poly Dr, Billings, Montana, 59106, United States